[email protected] +254774441115

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A. Privacy Policy


Effective Date: 27/01/2025


1. Introduction


Welcome to Rayrem Prime! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information.


2. Information We Collect


  • Personal Information: Name, email address, phone number, and other contact details.
  • Payment Information: Credit card details or other payment methods.
  • Usage Data: Information about how you use our services, including device information, IP address, and browsing history.
  • Cookies and Tracking Technologies: Data collected through cookies and similar tracking technologies.

3. How We Use Your Information


  • To provide and maintain our services.
  • To process transactions and send you related information, including purchase confirmations and invoices.
  • To communicate with you, including sending promotional messages and responding to your inquiries.
  • To improve our services, develop new features, and enhance user experience.
  • To comply with legal obligations and protect our rights.


4. Sharing Your Information


We do not sell your personal information. We may share your information with third parties in the following circumstances:

  • With service providers who perform services on our behalf.
  • To comply with legal obligations or respond to lawful requests by public authorities.
  • To protect the rights, property, or safety of Rayrem Prime, our users, or others.


5. Your Rights


You have the right to:

  • Access and update your personal information.
  • Request deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw consent at any time if we are relying on consent to process your information.


6. Data Security


We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.


7. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top.


8. Contact Us


If you have any questions or concerns about this Privacy Policy, please contact us.



B. Terms of Service

Effective Date: 27/01/2025​​​​​​​


1. Acceptance of Terms


By accessing or using the services provided by Rayrem Prime, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.


2. Services Provided


Rayrem Prime offers a variety of business management solutions, including cloud-based POS software, IT consultancy, and web development services. Detailed descriptions of our services can be found on our website.


3. User Responsibilities


As a user of Rayrem Prime services, you agree to:

  • Provide accurate and up-to-date information.

  • Maintain the confidentiality of your account and password.

  • Use our services in compliance with all applicable laws and regulations.

  • Not engage in any activity that could harm our services, systems, or other users.

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4. Payment Terms


  • Fees for services will be specified at the time of purchase.

  • All payments are due in full at the time of purchase, unless otherwise agreed upon.

  • We reserve the right to change our fees at any time with reasonable notice.


5. Intellectual Property


  • All content, trademarks, logos, and service marks displayed on our website are the property of Rayrem Prime or its licensors.

  • You may not use, reproduce, or distribute any content from our services without our prior written permission.


6. Termination


We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and without prior notice.


7. Limitation of Liability


To the maximum extent permitted by law, Rayrem Prime shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our services.

  • Any unauthorized access or use of our servers and/or any personal information stored therein.

  • Any interruption or cessation of transmission to or from our services.

  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.


8. Governing Law


These Terms of Service shall be governed and construed in accordance with the laws, without regard to its conflict of law provisions.


9. Changes to Terms


We may update these Terms of Service from time to time. We will notify you of any changes by posting the new Terms of Service on our website and updating the "Effective Date" at the top.


10. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us.

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